Frequently Asked Questions
Most frequent questions and answers
How do I place an order?
Browse our catalog, add your desired items to the cart, then proceed to checkout. You’ll be guided through payment and shipping details before confirming your order.
What payment methods do you accept?
We accept major payment methods — credit/debit cards, mobile money, and other payment methods as indicated at checkout.
How long will delivery take?
Delivery time depends on your location and shipping option chosen at checkout. Once the order is dispatched, you will receive a confirmation and tracking details (where applicable).by English versions from the 1914 translation
Can I cancel or change my order after placing it?
Cancellation or modifications are only possible before the order has been shipped. If you need to cancel or change an order, please contact customer support immediately.
What should I do if the item I received is wrong, damaged or defective?
Please contact us as soon as you notice the issue. Provide your order number and attach clear photos/videos of the damage or defect. We will review the request and guide you through return or exchange steps.
How do I reach customer support?
You can contact us via the contact form on our “Contact” page, or by email/phone as provided in the “Contact” section. We aim to respond within 24–48 hours.